Outage in Dynatrace

OneAgent version 1.323 host monitoring pods in GKE are not starting properly

Minor
October 14, 2025 - Started 6 days ago

Incident Report

We are investigating an issue with OneAgent version 1.323 where pods are not starting properly. This only impacts the OneAgent host monitoring and not application monitoring.

We will continue to update here as we have more information to share.

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Latest Updates ( sorted recent to last )
6 days ago - at 10/14/2025 03:36PM

We are investigating an issue with OneAgent version 1.323 where pods are not starting properly. This only impacts the OneAgent host monitoring and not application monitoring.

We will continue to update here as we have more information to share.

6 days ago - at 10/14/2025 04:06PM

While we are continuing to investigate this issue, we have created a Community Article detailing this issue and potential workarounds that can be implemented while we work toward a permanent solution.

https://community.dynatrace.com/t5/Heads-up-from-Dynatrace/OneAgent-1-323-Daemon-Set-pods-returning-Prohibited-mount-flag/ta-p/287882

Thank you for your patience.

6 days ago - at 10/14/2025 05:02PM

We have identified the issue and are working on a fix.

In our investigation toward identification, we have determined that this issue can impact Application Monitoring in Kubernetes. Please refer to the Community Article linked in this incident to implement a workaround while we complete the fix.

Additional Update: This has only been confirmed to be impacting those agent running in GKE.

We apologize for the inconvenience and will continue to update as we complete and roll out the fix to environments.

5 days ago - at 10/15/2025 01:57PM

We’re pleased to share that the fix for this issue has been completed and is currently undergoing validation through testing. Once testing is finalized, we will proceed with deployment across affected environments.

We appreciate your patience and apologize for the inconvenience. Further updates will be provided when the fix is ready for deployment.

4 days ago - at 10/16/2025 09:07PM

We appreciate your continued patience as we work to resolve this issue. The fix has been completed and is currently undergoing thorough validation through testing. While validation is still in progress, we remain focused on ensuring the solution meets all necessary requirements before deployment.
We understand the importance of this update and will share the next steps as soon as testing is finalized. Thank you again for your understanding.

about 2 hours ago - at 10/20/2025 08:39PM

Testing of the fix is nearing completion, and we anticipate beginning the rollout in the coming days.

Thank you for your patience on this.

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