Outage in Dynatrace
Real User Monitoring on Grail sessions processing in OpenPipeline are impacted
Resolved Minor
April 21, 2026 - Started 10 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Dynatrace experienced an issue with Real User Monitoring sessions processing through OpenPipeline, where data ingestion continued normally but post-processing was impacted. The incident affected user session data analysis and monitoring capabilities for 1.3 hours. The root cause was identified and mitigation steps were implemented to resolve the processing issue.
We are investigating an issue with User Sessions processing through OpenPipeline. The data is being ingested, but post processing is affected. We will update with more information here.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
10 days ago - at 04/21/2026 02:34PM
We are investigating an issue with User Sessions processing through OpenPipeline. The data is being ingested, but post processing is affected. We will update with more information here.
10 days ago - at 04/21/2026 03:25PM
We have identified the cause of the User Session processing incident and are taking steps to mitigate this issue. We will confirm here when this implementation is complete.
We apologize for the inconvenience this has caused.
Latest Dynatrace outages
SSO Authentication Issues Impacting Access to Dynatrace - 16 days ago
Support ticket access (Zendesk) - 29 days ago
Degraded Dynatrace SaaS platform performance affecting AWS London & Azure US East deployments - about 1 month ago
Problem generation impacted on one Azure SaaS deployment in the US East region - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
