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Outage in Dynatrace

IBM MQ message processing issue affecting customer applications

Resolved Minor
July 16, 2026 - Started 1 day ago - Lasted about 7 hours

Incident Report

Summary AI Generated

**Dynatrace – IBM MQ Message Processing Issue** A bug in Dynatrace OneAgent .NET version 1.341 disrupted IBM MQ tracing, causing message processing failures for applications consuming IBM MQ messages. The issue lasted approximately 6.6 hours, with engineering teams identifying the root cause and developing a fix. A workaround was made available to affected customers via Dynatrace Support during the incident.

We have identified an issue in OneAgent .NET version 1.341 affecting IBM MQ tracing. In impacted environments, IBM MQ message processing may be disrupted, which can affect applications consuming IBM MQ messages.

Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue.

A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance.

Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue

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Latest Updates ( sorted recent to last )
1 day ago - at 07/16/2026 06:56AM

We have identified an issue in OneAgent .NET version 1.341 affecting IBM MQ tracing. In impacted environments, IBM MQ message processing may be disrupted, which can affect applications consuming IBM MQ messages.

Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue.

A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance.

Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue

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