Outage in Dynatrace
AWS South America telemetry data ingest delay
Resolved Minor
September 30, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Dynatrace experienced a ~1.2-hour delay in telemetry data ingestion and processing within the AWS South America region, affecting logs, metrics, and events. Traces and spans remained unaffected throughout the incident. The engineering team investigated and worked to restore normal service.
We are currently investigating an issue affecting telemetry data processing in the AWS South America region. As a result, customers may experience delays in the ingestion and processing of logs, metrics, and events. Traces and spans are not affected.
Our teams are actively investigating the issue and working to restore normal service. Our next update will be provided by 13:30 PM UTC, or sooner if significant new information becomes available. We apologize for the inconvenience.
Our teams are actively investigating the issue and working to restore normal service. Our next update will be provided by 13:30 PM UTC, or sooner if significant new information becomes available. We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
3 days ago - at 09/30/2026 11:33AM
We are currently investigating an issue affecting telemetry data processing in the AWS South America region. As a result, customers may experience delays in the ingestion and processing of logs, metrics, and events. Traces and spans are not affected.
Our teams are actively investigating the issue and working to restore normal service. Our next update will be provided by 13:30 PM UTC, or sooner if significant new information becomes available. We apologize for the inconvenience.
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