Outage in e-Boks

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved Major

November 25, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/25/2025 01:13PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 11/25/2025 12:01PM

The issue has been identified and a fix is being implemented.

MONITORING about 2 months ago - at 11/25/2025 11:52AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/25/2025 11:08AM

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.

Latest e-Boks outages

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - 11 days ago

e-Boks are experiencing operational disturbances - 21 days ago

e-Boks are experiencing operational disturbances - about 2 months ago

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - about 2 months ago

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