Outage in e-conomic
Aiia: Posteringerne ikke bliver hentet til bankafstemning / Aiia: The entries are not being retrieved for bank reconciliation.
Resolved Minor
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Outage Details
Components affected
e-conomic AiiaLatest Updates ( sorted recent to last )
Forbindelsen er genetableret, og posteringerne indlæses nu til bankafstemningen.
The connection has been re-established, and the entries are now being loaded into the bank reconciliation.
I øjeblikket kan man opleve, at bankforbindelsen er synkroniseret til dags dato, men ingen posteringer ses i bankafstemningen.
Vi er ved at undersøge, hvad vi kan gøre.
Et workaround der kan virke, hvis forbindelsen er aktiv:
Orange tandhjul > Alle indstillinger > Integrationer > Bankintegrationer > Fjern forbindelse til konto fra kontoplan > Fjern forbindelse > Forbind til konto fra kontoplan > Forbind.
Currently, you may experience that the bank connection is synchronized to the current date, but no entries are visible in the bank reconciliation. We are investigating what we can do.
A workaround that might work if the connection is active:
Orange gear icon > All settings > Integrations > Bank integrations > Disconnect account from Chart of accounts > Revoke connection > Connect to account from chart of accounts > Connect.
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