Outage in e-conomic

Smart-inbox forslår ikke moms modkonto - Smart-inbox doesn't suggest VAT on contra account.

Resolved Minor
March 27, 2025 - Started 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Der er i øjeblikket problemer med aflæsning af leverandørefakturaer via smart-inbox. Under aflæsningen leverandørfakturaen bliver der på nuværende tidspunkt ikke foreslået moms på modkontoen. Vi arbejder på nuværende tidspunkt på en løsning. Du kan med fordel redigere i modkontoen og angive den samme modkonto igen for at få et forslag på momskoden. - English: We're currently experiencing issues during suggestions made via the smart-inbox. VAT is not currently being suggested on the contra account and contra VAT will instead remain empty. We are currently working on a solution. A quick fix you can use until we've resolved the issue is editing the contra account and re-entering the same contra account to get a suggestion for the VAT code.
Components affected
e-conomic SmartInbox / Inbox
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/28/2025 07:18AM

Fejlen er nu blevet løst - Smart-inbox vil igen lave forslag til momskode på modkontoen.

-

The incident has been resolved - Smart-inbox will now make suggestions on VAT for the contra account.

INVESTIGATING 2 months ago - at 03/27/2025 02:17PM

Der er i øjeblikket problemer med aflæsning af leverandørefakturaer via smart-inbox. Under aflæsningen leverandørfakturaen bliver der på nuværende tidspunkt ikke foreslået moms på modkontoen. Vi arbejder på nuværende tidspunkt på en løsning.

Du kan med fordel redigere i modkontoen og angive den samme modkonto igen for at få et forslag på momskoden.

-

English:

We're currently experiencing issues during suggestions made via the smart-inbox. VAT is not currently being suggested on the contra account and contra VAT will instead remain empty. We are currently working on a solution.

A quick fix you can use until we've resolved the issue is editing the contra account and re-entering the same contra account to get a suggestion for the VAT code.

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