Outage in e-conomic

Momskoden medtages ikke, når bilaget sendes via Android-appen / The VAT code is not included when the document is sent via the Android app.

Minor
January 14, 2026 - Started about 21 hours ago
Official incident page

Incident Report

Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet. Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre. --- Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received. We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.
Components affected
e-conomic Mobile Apps

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INVESTIGATING about 21 hours ago - at 01/14/2026 03:28PM

Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet.
Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre.

---

Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received.
We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.

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