Eagle Eye experienced a minor service degradation lasting approximately 24.7 hours, during which users on persistent or long-lived connections intermittently encountered elevated HTTP 503 errors and increased latency. The root cause was identified, and mitigation work was undertaken by the engineering team. The incident was resolved following the engineering team's remediation efforts.
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We have identified the cause of the problem and are working on a solution.
Customers may intermittently observe increased rates of HTTP 503 errors and elevated latency for Eagle Eye services when using persistent or long-lived connections.
Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this time.
The current status can be seen on our status page https://status.eagleeye.com/.
We are currently investigating
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