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Outage in Easypost

UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs

Resolved Minor
October 05, 2026 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

EasyPost experienced elevated error rates from the UPS Mail Innovations APIs for approximately 2 hours. During this time, API requests were failing, with users advised to retry failed requests. The issue resolved on its own, with error rates returning to normal levels.

We are experiencing elevated error rates from the UPS Mail Innovations APIs. Failed requests should be retried.

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 10/05/2026 04:26PM

UPS Mail Innovations API error rates have returned to normal levels.

MONITORING about 15 hours ago - at 10/05/2026 02:21PM

We are experiencing elevated error rates from the UPS Mail Innovations APIs. Failed requests should be retried.

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