Outage in Easypost
Elevated error rates for Ontrac
Resolved MinorIncident Report
Summary AI Generated
EasyPost experienced elevated error rates on the OnTrac API affecting label rating and purchasing. OnTrac identified the root cause, and the issue resolved within 34 minutes with API performance returning to normal.
The OnTrac API is experiencing elevated rates of errors for rating and buying labels. Ontrac has been notified and has identified the issue. Our engineers will continue to monitor the performance of the API. Our next update will be 12:00PM PST or sooner.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/06/2026 07:35PM
The Ontrac API errors have subsided and the service has recovered.
IDENTIFIED
4 days ago - at 11/06/2026 07:03PM
The OnTrac API is experiencing elevated rates of errors for rating and buying labels. Ontrac has been notified and has identified the issue. Our engineers will continue to monitor the performance of the API. Our next update will be 12:00PM PST or sooner.
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