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Outage in Easypost

Degraded UPS performance

Resolved Minor
October 08, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

EasyPost experienced degraded UPS performance due to elevated timeouts affecting UPS rating and tracking requests. The issue was identified and investigated over approximately 1.2 hours before being fully resolved. UPS rating and tracking requests have since returned to normal.

We are experiencing elevated timeouts on UPS requests and are currently investigating

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/08/2026 04:58PM

This incident has been resolved and UPS rating and tracking requests have returned to normal

IDENTIFIED 5 days ago - at 10/08/2026 04:28PM

We have identified the cause of the elevated UPS timeouts and are working to resolve it. UPS rate and tracking requests are affected

INVESTIGATING 5 days ago - at 10/08/2026 03:45PM

We are experiencing elevated timeouts on UPS requests and are currently investigating

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