Outage in EBANX

[Global][EBANX Dashboard] Partial Unavailability

Resolved Minor

June 15, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified the cause of the partial unavailability affecting the EBANX Dashboard. Our teams are actively working with our partners to restore full functionality.

Components affected

EBANX Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 06/15/2026 04:53PM

The incident is now resolved.

MONITORING 4 days ago - at 06/15/2026 03:14PM

The hotfix has been deployed, and we are continuing to monitor the situation.

IDENTIFIED 4 days ago - at 06/15/2026 02:44PM

We identified the root cause and deployed a hotfix. We're now monitoring to confirm the issue is resolved.

IDENTIFIED 4 days ago - at 06/15/2026 02:08PM

We have identified the cause of the partial unavailability affecting the EBANX Dashboard. Our teams are actively working with our partners to restore full functionality.

Latest EBANX outages

[Brazil][PIX] Pix services maintenance took more than expected - 11 days ago

[Bolivia][Pagosnet] Payment processing partial degradation - about 1 month ago

[Colombia][E-Wallet] Payment processing degradation - about 1 month ago

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