Outage in EBANX
[Colombia][Cards] Transaction failures
Resolved MajorIncident Report
Payment method(s): Cards (credit/debit)
Country: Colombia
Impact: We have identified the cause of major transaction failures affecting card payments and are actively working with our partners to restore full service.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 06/22/2026 02:54PM
This incident has been resolved.
MONITORING
26 days ago - at 06/22/2026 02:06PM
We are observing successful transactions and will continue to monitor to ensure full stability.
MONITORING
26 days ago - at 06/22/2026 01:56PM
A fix has been applied and we are monitoring the stability of card transactions regarding our partner.
IDENTIFIED
26 days ago - at 06/22/2026 01:42PM
Payment method(s): Cards (credit/debit)
Country: Colombia
Impact: We have identified the cause of major transaction failures affecting card payments and are actively working with our partners to restore full service.
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