Outage in EBANX
[Brazil][PIX] Payment rejections affecting Banco do Brasil accounts
Resolved MajorIncident Report
Payment method(s): PIX
Country: Brazil
Impact: We have identified an issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working to restore normal processing.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 06/25/2026 10:26PM
This incident has been resolved. We will continue monitoring closely to ensure full stability. We apologize for any inconvenience caused during this situation.
MONITORING
23 days ago - at 06/25/2026 10:02PM
The fix has been successfully deployed and we are monitoring the situation. We are already seeing PIX transactions for Banco do Brasil accounts processing normally. We will confirm full resolution shortly.
INVESTIGATING
23 days ago - at 06/25/2026 08:59PM
A fix is currently being deployed. PIX transactions for Banco do Brasil accounts are expected to resume within the next 30 minutes. We will confirm once service is fully restored.
INVESTIGATING
23 days ago - at 06/25/2026 08:17PM
We continue to investigate the issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working on a fix and treating this as a high-priority incident. We will provide another update shortly.
INVESTIGATING
23 days ago - at 06/25/2026 07:43PM
Payment method(s): PIX
Country: Brazil
Impact: We have identified an issue causing PIX transactions to be rejected for users with Banco do Brasil accounts. Our teams are actively working to restore normal processing.
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