EBH - Major outage/degraded performance

The service disruption affecting 3E, Workspace and EBH platforms has been resolved. All services have returned to normal operation. We will continue to monitor system performance

Microsoft has confirmed that today’s service disruptions were caused by an Azure Front Door configuration issue. Recovery actions are in progress, and services across 3E and EBH are gradually being restored.
Customers may still experience intermittent access or degraded performance as Microsoft completes recovery and re-routes traffic through healthy nodes. We are closely monitoring the situation and will provide updates as Microsoft releases further information.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are seeing recovery across multiple 3E and EBH components, and services are gradually coming back online. Some customers may still experience intermittent access or degraded performance as systems continue to stabilize.
This incident remains linked to a broader Microsoft Azure issue, and our teams are actively monitoring system health while working closely with Microsoft to ensure full restoration.
Further updates will be provided as recovery progresses.