Slowness Impacting EBH Validation Processing

The performance degradation impacting the 3E to EBH validation integration has been resolved. Service has returned to normal levels.

Mitigation efforts are ongoing, and we are seeing improvements in some areas. At the same time, we are monitoring for potential fluctuations in performance as recovery continues.

Our teams remain actively engaged and we will provide further updates as more information becomes available.

Our cloud service provider has identified the issue and is actively implementing mitigation actions. Some customers may begin to see improvements as recovery progresses; however, full resolution is still in progress.

We will continue to monitor closely and provide further updates as more information becomes available.

We are currently experiencing performance degradation impacting the 3E to EBH validation integration. This is related to an ongoing issue affecting our cloud service provider in the region, where mitigation efforts are in progress.
Some customers may begin to see gradual improvements; however, full recovery has not yet been confirmed. We are closely monitoring the situation and will provide further updates as more information becomes available.

We are continuing to investigate the performance degradation impacting the 3E to EBH validation integration. Our teams are actively working to restore normal performance as quickly as possible.

We are currently experiencing performance degradation impacting the 3E to EBH validation integration. Our teams have identified that an application service component became temporarily unavailable and is in the process of recovering. We are actively monitoring the recovery and will provide further updates shortly.

We are continuing to investigate this issue.

We are currently investigating reports of slowness impacting EBH validation processing, this might impact 3E integration as well. Our teams are actively working to identify the root cause and will provide updates as more information becomes available.