Outage in EBSCO

Service Issue Reported – Delay in making some eBooks available on EBSCOhost/EBSCO Discovery Service if ordered

Resolved Major
March 11, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Due to an issue with the database production process for EBSCO eBooks, some newly ordered EBSCO eBook titles may not be available on EBSCOhost as quickly as expected. Affected eBooks are those that were new to the EBSCO eBooks catalog as of March 4th. This issue could affect orders from March 4th - today. Teams are actively working to resolve the issue and we will post a updates as progress is made.
Components affected
EBSCO eBooks
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/15/2024 01:16PM

The issues with eBook ordering are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 03/11/2024 06:03PM

Due to an issue with the database production process for EBSCO eBooks, some newly ordered EBSCO eBook titles may not be available on EBSCOhost as quickly as expected. Affected eBooks are those that were new to the EBSCO eBooks catalog as of March 4th.

This issue could affect orders from March 4th - today.

Teams are actively working to resolve the issue and we will post a updates as progress is made.

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