Outage in EBSCO

Service Issue Reported – EBSCO eBooks and Flipster Orders

Resolved Minor
April 29, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have received reports of an issue with eBooks and Flipster orders. Orders placed starting Friday are not yet fulfilled through to EBSCOhost. This affects orders through GOBI, ECM, OASIS, and orders placed through Sales reps. Please note: orders can be placed but access will not be available to the end user on EBSCOhost until this issue is resolved. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO eBooks EBSCO GOBI

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/29/2024 04:02PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/29/2024 03:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/29/2024 03:00PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/29/2024 03:00PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/29/2024 01:49PM

We have received reports of an issue with eBooks and Flipster orders.
Orders placed starting Friday are not yet fulfilled through to EBSCOhost. This affects orders through GOBI, ECM, OASIS, and orders placed through Sales reps.
Please note: orders can be placed but access will not be available to the end user on EBSCOhost until this issue is resolved.
Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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