Outage in EBSCO

Service Issue Reported – EDS Search Box and Permalinks returning "No Results"

Resolved Minor

August 23, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

We have received reports of an issue where searches using an EBSCO permalink or search box/widget are adding the "+" sign to the search query and returning no results in EDS. Our engineering teams are currently investigating the issue and we will update this page when more information is available. EBSCO Discovery Service remains accessible and search functionality within EDS is working correctly.

Components affected

EBSCO Discovery Service

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/24/2024 07:21PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 08/23/2024 08:20PM

We have received reports of an issue where searches using an EBSCO permalink or search box/widget are adding the "+" sign to the search query and returning no results in EDS. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

EBSCO Discovery Service remains accessible and search functionality within EDS is working correctly.

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