Outage in EBSCO
Service Issue Reported – Adobe DRM Full eBook Downloads Error
Resolved MinorIncident Report
Summary AI Generated
EBSCO experienced a 23.4-hour service disruption affecting the download of full Adobe DRM-protected eBooks due to Adobe-driven third-party maintenance. Users were unable to download complete eBook files during this period. The issue was resolved and full eBook download functionality was restored.
We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Components affected
EBSCO eBooksTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/09/2026 12:34PM
The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
INVESTIGATING
7 days ago - at 04/08/2026 01:12PM
We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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