Outage in EBSCO
Service Issue Reported – Error When Accessing eBooks via EZProxy
Resolved MajorIncident Report
We have received reports of users receiving an error message when accessing the EBSCO eBook Viewer through EZProxy. Our engineering teams have identified the issue and are working to implement a resolution. In the meantime, to temporarily resolve this issue, the following stanza can be added to the Never Proxy section of the EZProxy Configuration file.
viewer.ebscohost.com
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/21/2025 05:47PM
The issue users reported of receiving an error message when accessing the EBSCO eBook Viewer through EZproxy are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
INVESTIGATING
2 months ago - at 11/21/2025 04:31PM
We have received reports of users receiving an error message when accessing the EBSCO eBook Viewer through EZProxy. Our engineering teams have identified the issue and are working to implement a resolution. In the meantime, to temporarily resolve this issue, the following stanza can be added to the Never Proxy section of the EZProxy Configuration file.
viewer.ebscohost.com
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