Outage in EBSCO

Service Issue Reported – Intermittent eBook Access Issues

Resolved Minor

January 12, 2026 - Started 21 days ago - Lasted 4 days
Official incident page

Incident Report

We have received reports of an issue with accessing eBooks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Components affected

EBSCO eBooks

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 01/17/2026 01:06AM

This incident has been resolved.

IDENTIFIED 18 days ago - at 01/15/2026 07:11PM

Our Technology teams are currently working to resolve this issue for all customers, and in parallel we are incrementally restoring access to titles that were missing from the eBook Collection database. This process is underway and we expect most customers' access will be restored within the next 12-24 hours. We will provide further updates via EBSCO Status https://status.ebsco.com when all access has been restored. We apologize for the inconvenience.

INVESTIGATING 18 days ago - at 01/15/2026 02:10PM

Our engineering teams continue to investigate reports of an issue with accessing eBooks and we will update this page when more information is available.

INVESTIGATING 21 days ago - at 01/12/2026 03:07PM

We have received reports of an issue with accessing eBooks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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