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Outage in EBSCO

Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access Issues

Resolved Major
October 20, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Users were unable to access EBSCO Discovery Service and EBSCOhost when authenticating through OpenAthens. The issue, originating on the OpenAthens side, affected both platforms for approximately 50 minutes. Service was fully restored and the incident resolved.

We have received reports of an issue when attempting to access EBSCO Discovery Service and EBSCOhost via OpenAthens. OpenAthens is aware of this issue and is working to restore service. We will update this page when more information is available. Please refer to the OpenAthens status page for more details: https://status.openathens.net/

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/20/2026 01:03PM

The issues customers reported with accessing EBSCO Discovery Service and EBSCOhost via OpenAthens authentication are now resolved. If you continue to experience an issue please contact Customer Support.

Please refer to the OpenAthens status page for more information:
https://status.openathens.net/

INVESTIGATING 2 days ago - at 10/20/2026 12:14PM

We have received reports of an issue when attempting to access EBSCO Discovery Service and EBSCOhost via OpenAthens. OpenAthens is aware of this issue and is working to restore service. We will update this page when more information is available.

Please refer to the OpenAthens status page for more details:
https://status.openathens.net/

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