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Outage in Ecanvasser

iOS Walk app may experience an issue when saving canvass info when canvassing a house

Resolved Minor
March 31, 2021 - Started about 5 years ago - Lasted 8 days
Official incident page

Incident Report

A new version of "Ecanvasser Walk" mobile app, version 3.3.0, was deployed on March 30th 2021. Users on older versions of the Walk app may experience an app crash when they are trying to save their canvass information when they are canvassing a house. We recommend that you update to the latest version of the Walk mobile app - version 3.3.0 It is also recommended that you enable automatic updates that will allow you to enjoy enhancements like new features and performance improvements, better functionality and fixes for any bugs. Our engineering team will continue to monitor the situation

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 04/08/2021 03:55PM

This incident has been resolved.

MONITORING about 5 years ago - at 03/31/2021 08:51AM

A new version of "Ecanvasser Walk" mobile app, version 3.3.0, was deployed on March 30th 2021. Users on older versions of the Walk app may experience an app crash when they are trying to save their canvass information when they are canvassing a house.

We recommend that you update to the latest version of the Walk mobile app - version 3.3.0 It is also recommended that you enable automatic updates that will allow you to enjoy enhancements like new features and performance improvements, better functionality and fixes for any bugs.

Our engineering team will continue to monitor the situation

Latest Ecanvasser outages

Connectivity issues - over 3 years ago
Trouble logging in - about 4 years ago
Identified service disruption - over 4 years ago
Trouble logging in - over 4 years ago

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