Outage in Echobox

Issue with Facebook

Resolved Minor
May 21, 2024 - Started about 1 year ago - Lasted 9 days
Official incident page

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Outage Details

Facebook is currently experiencing API difficulties which may lead to 0 (zero) being shown in the Analytics Page for Impressions, Clicks and CTR. We have contacted Facebook and hope they will rectify this soon.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/30/2024 10:14AM

We have found a workaround for the issue as Facebook do not seem to be fixing the issue.

IDENTIFIED about 1 year ago - at 05/23/2024 09:11AM

Facebook is still experiencing API difficulties deal with insights (analytics) and we are working with Facebook to resolve the issues. In the meantime we have found a workaround to make sure all insights are updated correctly.

IDENTIFIED about 1 year ago - at 05/21/2024 08:16AM

Facebook is currently experiencing API difficulties which may lead to 0 (zero) being shown in the Analytics Page for Impressions, Clicks and CTR. We have contacted Facebook and hope they will rectify this soon.

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