IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.
Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The fix has been tested and deployed to production. We are now monitoring the fix to ensure everything has been resolved.
We are continuing to work on a fix for this issue.
We are currently experiencing an interruption to ECP services related to Grid Resiliency Events. Customers may face an error when attempting to create Grid Resiliency events. The root cause has been identified and is being fixed.
Note however Demand Response issuing and cancellation is operating as expected and it is only Grid Resiliency Events which are impacted.
ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events during this time. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
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