Is ecobee Down?

Live ecobee status. See if ecobee is down, view recent outages, and get real-time alerts when problems start.

What is ecobee current status?

ecobee is operational

IsDown pulls data from ecobee's status page every few minutes and collects user-reported issues.

ecobee not working for you?

ecobee issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

ecobee outage history

IsDown has tracked 212 incidents since started monitoring ecobee status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jul 10 2025

    20 days ago · lasted about 3 hours

    We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and are fixing the problem right now.

  • Jul 06 2025

    24 days ago · lasted about 2 hours

    We’ve received reports of ecobee services not working. Our team is looking for a solution. We’re happy to let you know that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including any ener...

  • Jun 25 2025

    Investigating – Some people may be having trouble create new connections to 3rd party integreations. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual a...

  • Apr 2020 ...
    IsDown started monitoring ecobee status

    We've tracked and collected 212 incidents since started monitoring ecobee status

ecobee comments about outages

  • T

    theodore

    keep loosing connection. Ecobee thermostat connecting to wifi but not the ecobee server

  • W

    Wilfried

    App doesn't connect anymore.

  • K

    Kevin

    Thermostat says connected to ecobee.com but my continues to show offline.

  • D

    Dennis

    I can't log into the Ecobee mobile app

  • J

    James

    Cant log in to pc or app. cant communicate with the thermostats

  • J

    Jonathan

    The app is not working on the mobile device. It has been functioning for over 18 months

  • D

    DaveKay

    Phone app and browser app not working.

  • J

    J

    No app access or network use

  • M

    M

    Sudden logout + cannot log back in.

  • M

    Marty

    Cannot connect with App or lob in to website.

  • G

    George

    Unable to access my Ecobee app to adjust my air conditioning settings.

  • A

    Armin

    Ecobee not connenected to web.

  • E

    Eleanor

    Will no reconnect to WIFI

  • D

    Desiree

    Problems with the mobile app, get a message that it cannot connect with server

  • D

    Daniela

    My ecobee app says there was an error loading your subscription. If this continues please contact customer support

  • B

    Bob

    My account cannot connect to ecobee

  • J

    Jerry

    Not linking to thermostat

  • B

    Bob

    Not connecting with app. Thermostat not connecting with any paired mobile devices

  • M

    Maddy

    "trouble connecting to your device"

  • S

    Sirish

    Ecobee App sign in issue (Only App, web is working fine as expected)

  • D

    Dan

    App can’t connect to ecobee

Frequently Asked Questions

Is ecobee down today?

ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ecobee status?

ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ecobee outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ecobee slow today?

Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.

How are ecobee outages detected?

IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last ecobee outage?

ecobee last outage was on July 10, 2025 with the title "Interruption to Alexa Voice Service"

ecobee not working for you? How do I know if ecobee is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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