ecobee Status - Is ecobee Down?
ecobee is operational
Updated a few minutes ago
ecobee is operational
Updated a few minutes ago
IsDown pulls data from ecobee's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Armin
Ecobee not connenected to web.
Eleanor
Will no reconnect to WIFI
Desiree
Problems with the mobile app, get a message that it cannot connect with server
Daniela
My ecobee app says there was an error loading your subscription. If this continues please contact customer support
Bob
My account cannot connect to ecobee
Jerry
Not linking to thermostat
Bob
Not connecting with app. Thermostat not connecting with any paired mobile devices
Maddy
"trouble connecting to your device"
Sirish
Ecobee App sign in issue (Only App, web is working fine as expected)
Dan
App can’t connect to ecobee
IsDown has tracked 203 incidents since started monitoring ecobee status in April 2020.
1 day ago · lasted about 16 hours
We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to register their SmartCamera device. If you’ve already registered your Smar... More details
1 day ago · lasted about 3 hours
We’ve successfully pinned down the issue and are acting quickly with a fix. Stay tuned! More details
about 1 month ago · lasted about 1 hour
We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded wit... More details
We've tracked and collected 203 incidents since started monitoring ecobee status
Number of Incidents
2 issues
Last incident
2 days ago
ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ecobee last outage was on April 24, 2025 with the title "Interruption to SmartCamera Online Services"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
