Is ecobee Down? Check the current ecobee status
ecobee is operational
Updated a few minutes ago
ecobee is operational
Updated a few minutes ago
Monitoring since
April 2020
Monitoring
23 components
Total Incidents in 2025
2 incidents
IsDown pulls data from ecobee's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Desiree
3 months agoProblems with the mobile app, get a message that it cannot connect with server
Daniela
3 months agoMy ecobee app says there was an error loading your subscription. If this continues please contact customer support
Bob
3 months agoMy account cannot connect to ecobee
Jerry
7 months agoNot linking to thermostat
Bob
7 months agoNot connecting with app. Thermostat not connecting with any paired mobile devices
Maddy
7 months ago"trouble connecting to your device"
Sirish
7 months agoEcobee App sign in issue (Only App, web is working fine as expected)
Dan
8 months agoApp can’t connect to ecobee
IsDown has tracked 196 incidents since started monitoring ecobee status in April 2020.
7 days ago · lasted about 2 hours
We’ve received reports that some Android users are unable to log into the ecobee app. Our team is on it and looking for a solution. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates. More details
15 days ago · lasted about 1 hour
We’ve received reports of ecobee Smart Security Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to view their Live Feed and are experiencing issues with push noti... More details
about 2 months ago · lasted about 1 hour
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the ... More details
We've tracked and collected 196 incidents since started monitoring ecobee status
Number of Incidents
2 issues
Last incident
7 days ago
ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ecobee last outage was on January 16, 2025 with the title "Interruption to ecobee Mobile Services"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.