IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.
Outage Details
Components affected
ecobee SmartCamera Online ServicesLatest Updates ( sorted recent to last )
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
We've implemented a solution and we're keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience. For customers who are not able to view SmartCamera's live feed and seeing "set up two-factor authentication", the recommendation is to log out and log back into the app.
We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera live feed and video cannot be recorded with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
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