Outage in ecobee
Interruption to SmartCamera Online Services
Resolved MinorIncident Report
We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to register their SmartCamera device. If you’ve already registered your SmartCamera, live feed is still available with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Components affected
ecobee SmartCamera Online ServicesLatest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 04/25/2025 01:02PM
Case closed! The incident we were experiencing with SmartCamera has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
INVESTIGATING
8 months ago - at 04/24/2025 09:14PM
We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to register their SmartCamera device. If you’ve already registered your SmartCamera, live feed is still available with the ecobee app. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Latest ecobee outages
Interruption to ecobee Mobile Services - 19 days ago
Interruption to ecobee Mobile Services - about 1 month ago
Interruption to SmartCamera Online Services - about 2 months ago
Interruption to Subscriptions - about 2 months ago
Interruption to SmartCamera Online Services - about 2 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
