Outage in Edgenuity

Imagine Language & Literacy and Imagine Español - Some Students Experiencing Errors

Resolved Minor

May 30, 2023 - Started almost 3 years ago - Lasted 38 minutes
Official incident page

Incident Report

Our team is actively investigating an issue impacting some students of Imagine Language & Literacy and Imagine Español. Some students may be experiencing long load time for pages or a something went wrong message and need to log back in. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/30/2023 01:26PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING almost 3 years ago - at 05/30/2023 01:22PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED almost 3 years ago - at 05/30/2023 12:53PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING almost 3 years ago - at 05/30/2023 12:50PM

Our team is actively investigating an issue impacting some students of Imagine Language & Literacy and Imagine Español. Some students may be experiencing long load time for pages or a something went wrong message and need to log back in.

We apologize for the inconvenience and will provide an update soon.

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