Outage in Edgenuity

Imagine Edgenuity - Students and Educators Cannot View Guided Notes in Math Courses

Resolved Minor
November 03, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students and educators cannot view Guided Notes in some Courses. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/03/2023 05:23PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING over 1 year ago - at 11/03/2023 05:03PM

Our team has implemented a solution, and we are actively monitoring. Users that experienced this error should clear their browser cache.

Thank you for your patience.

IDENTIFIED over 1 year ago - at 11/03/2023 03:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 11/03/2023 03:23PM

Guided Notes in math courses are currently unavailable. We are aware and are working to restore this important tool as quickly as possible.

INVESTIGATING over 1 year ago - at 11/03/2023 03:16PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity.

Students and educators cannot view Guided Notes in some Courses.

We apologize for the inconvenience and will provide an update soon.

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