Outage in Edgenuity
Imagine Odysseyware - Educators and Administrators Cannot View Messages and Some Alerts
Resolved MinorIncident Report
Summary AI Generated
Educators and Administrators on Imagine Odysseyware were unable to view messages, and some educators could not access Student Alerts. The issue lasted approximately 3 hours before the team implemented a fix. Full functionality was restored and confirmed resolved.
Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware.
Educators and Administrators cannot view messages, and some educators cannot view Student Alerts.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/06/2026 06:08PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
12 days ago - at 07/06/2026 04:56PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
INVESTIGATING
12 days ago - at 07/06/2026 03:15PM
Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware.
Educators and Administrators cannot view messages, and some educators cannot view Student Alerts.
We apologize for the inconvenience and will provide an update soon.
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