Outage in Edgio
Possible Issue with Edgio Support Ticketing Service
Resolved Minor
December 05, 2023 - Started about 2 years ago
- Lasted about 6 hours
Incident Report
Edgio is currently working on addressing an issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200
Components affected
Edgio Support Ticketing SystemNeed to monitor Edgio outages?
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Latest Updates ( sorted recent to last )
about 2 years ago - at 12/05/2023 02:52PM
Edgio is currently working on addressing an issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200
about 2 years ago - at 12/05/2023 06:00PM
Edgio engineers continue on addressing the issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200
Latest Edgio outages
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Possible Issue with Edgio Sailfish Network Service (KHH) Taiwan - about 1 year ago
Identified Issue with Edgio Streaming Service - about 1 year ago
Issue with EQ Reporting - Processing of reporting data has stopped - about 1 year ago
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