Outage in Edgio

Possible Issue with Edgio Support Ticketing Service

Resolved Minor
December 05, 2023 - Started about 2 years ago - Lasted about 6 hours

Incident Report

Edgio is currently working on addressing an issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200
Components affected
Edgio Support Ticketing System

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Latest Updates ( sorted recent to last )
about 2 years ago - at 12/05/2023 02:52PM

Edgio is currently working on addressing an issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200

about 2 years ago - at 12/05/2023 06:00PM

Edgio engineers continue on addressing the issue that may be impacting our Support communications. We have sporadic reports of the ticket creation process being delayed for tickets opened via email. We will continue to provide updates as they become available. Should you require immediate attention, please contact our Support team by phone @ 1 (602) 850-5200

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