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Outage in Edgio

Possible Service Degradation impacting configuration propagation on the HTTP(S) Delivery service

Resolved Minor
March 04, 2024 - Started almost 2 years ago - Lasted 1 day

Incident Report

Edgio Engineers have detected a delay in customer configurations made via the Control portal reaching the HTTP(S) delivery network. Engineers are actively engaged to identify and resolve the source of this issue.

At this time there is no impact to end-user delivery.

Next expected update: 60 minutes or as new information becomes available.
Components affected
Edgio Control

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 03/04/2024 07:30AM

Edgio Engineers have detected a delay in customer configurations made via the Control portal reaching the HTTP(S) delivery network. Engineers are actively engaged to identify and resolve the source of this issue.

At this time there is no impact to end-user delivery.

Next expected update: 60 minutes or as new information becomes available.

almost 2 years ago - at 03/04/2024 08:48AM

Edgio Engineers continue to troubleshoot the issue impacting configuration propagation and are engaging additional resources to assist.

Next expected update: 60 minutes or as new information becomes available.

almost 2 years ago - at 03/04/2024 10:24AM

Edgio Engineers have identified the cause of the configuration propagation issue and are actively working on resolution.

Next expected update: 60 minutes or as new information becomes available.

almost 2 years ago - at 03/04/2024 11:06AM

Edgio Engineers have mitigated the issue impacting configuration propagation. All delayed configurations should now have propagated and any further changes should be deployed within the normal timeframe.

Edgio Engineers will closely monitor the configuration pipeline for any reoccurrence of this issue.

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