Outage in Edgio

Possible Issue with Edgio EdgePrism with Control API

Resolved Minor
May 03, 2024 - Started over 1 year ago - Lasted about 2 hours

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Outage Details

We are investigating an issue that might be impacting the Edgio EdgePrism Control API. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.
Components affected
Edgio Control
Latest Updates ( sorted recent to last )
over 1 year ago - at 05/03/2024 02:16PM

We are investigating an issue that might be impacting the Edgio EdgePrism Control API. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

over 1 year ago - at 05/03/2024 02:48PM

The Edgio team continues to troubleshoot an incident impacting the Control API. Clients may experience timeouts when trying to access the API.

Next expected update: 60 minutes or as new information becomes available.

over 1 year ago - at 05/03/2024 03:05PM

The Edgio team has been able to restore API services and is considering this incident mitigated. The team will continue to monitor performance to ensure stability for our clients. An update will be provided once the Edgio team feels we are good to fully close this incident. Please reach out to our Support team should you continue to experience any further issues.

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