Outage in Edgio

Possible Issue with Edgio EdgePrism Network Service in JNB (Johannesburg, South Africa)

Resolved Minor
September 10, 2024 - Started about 1 year ago - Lasted about 22 hours

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Outage Details

We are investigating an issue that might be impacting the Edgio EdgePrism Network Service in JNB (Johannesburg, South Africa). Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.
Components affected
Edgio HTTP Delivery
Latest Updates ( sorted recent to last )
about 1 year ago - at 09/10/2024 02:29AM

We are investigating an issue that might be impacting the Edgio EdgePrism Network Service in JNB (Johannesburg, South Africa). Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

about 1 year ago - at 09/10/2024 07:16AM

Packet loss was affecting the management of JNB (Johannesburg, South Africa). There was no impact to traffic in the site, the packet loss has ceased and there is no further risk of impact, the issue has been mitigated. We will continue to monitor and follow up with our vendors for an RFO.

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