Outage in Edgio

Edgio Ticketing System Issue

Resolved Minor

October 15, 2024 - Started over 1 year ago - Lasted about 17 hours

Incident Report

Edgio is investigating a resurgence in an issue that is impacting our ticketing system. Engineers are actively working with our vendor to get this issue resolved. For emergencies, please contact our support team at +1 602-850-5200.

Components affected

Edgio Support Ticketing System

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Latest Updates ( sorted recent to last )

over 1 year ago - at 10/15/2024 08:12PM

over 1 year ago - at 10/15/2024 08:53PM

Edgio has identified the resurgence in an issue that was impacting our ticketing system. At this time, tickets are currently being received normally and we are actively monitoring. For emergencies, please contact our support team at +1 602-850-5200.

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Possible Issue with Edgio Sailfish Network Service (KHH) Taiwan - about 1 year ago

Identified Issue with Edgio Streaming Service - about 1 year ago

Issue with EQ Reporting - Processing of reporting data has stopped - about 1 year ago

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