Outage in Edgio
Possible Service Degradation affecting the Amsterdam GRQ CDN Storage location
Resolved Minor
November 19, 2024 - Started about 1 year ago
- Lasted about 12 hours
Incident Report
Edgio Engineers are investigating an issue impacting the Amsterdam GRQ CDN Storage location which is utilised by the Sailfish delivery network.
End-users may experience delays or timeouts for objects located in this storage location which are not already cached on the network edge.
Next expected update: 30-60 minutes or as new information becomes available.
End-users may experience delays or timeouts for objects located in this storage location which are not already cached on the network edge.
Next expected update: 30-60 minutes or as new information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
about 1 year ago - at 11/19/2024 08:45AM
Edgio Engineers are investigating an issue impacting the Amsterdam GRQ CDN Storage location which is utilised by the Sailfish delivery network.
End-users may experience delays or timeouts for objects located in this storage location which are not already cached on the network edge.
Next expected update: 30-60 minutes or as new information becomes available.
about 1 year ago - at 11/19/2024 09:51AM
Edgio Engineers have identified an issue within the Amsterdam GRQ CDN Storage and have engaged Senior Engineers to troubleshoot further.
Next expected update: 30-60 minutes or as new information becomes available.
about 1 year ago - at 11/19/2024 11:09AM
Edgio Engineers are continuing to troubleshoot this issue and have engaged on-site resources to power cycle the problematic hardware within the Storage cluster.
Next expected update: 30-60 minutes or as new information becomes available.
about 1 year ago - at 11/19/2024 12:55PM
Edgio Engineers are continuing to work with on-site resources to power cycle the problematic hardware within the Storage cluster.
Next expected update: 30-60 minutes or as new information becomes available.
about 1 year ago - at 11/19/2024 04:13PM
Following a reboot of the problematic hardware, the impact to the Amsterdam GRQ Storage cluster has now been fully mitigated.
Customers should see a return to normal performance.
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