Outage in edX

Inconsistent check-out and course experience

Resolved Minor
September 12, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

IsDown continuously monitors the edX status page and multiple sources to provide up-to-date information. Check back with us for the latest edX uptime status.

Outage Details

We are investigating an issue that may impact the purchasing experience and interrupt learning in courses for a subset of learners.
Components affected
edX Checkout edX Student Courseware
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2024 08:08PM

Student courseware and the checkout (purchase) experience have continued to maintain normal performance, so this issue is now resolved.

MONITORING about 1 month ago - at 09/12/2024 05:05PM

Student courseware and the checkout (purchase) experience have both returned to normal performance. We are continuing to monitor the situation to ensure no further performance issues.

IDENTIFIED about 1 month ago - at 09/12/2024 04:34PM

We have identified the issue and have begun to address it. The purchase (checkout) experience has returned to normal performance.

INVESTIGATING about 1 month ago - at 09/12/2024 04:26PM

We are investigating an issue that may impact the purchasing experience and interrupt learning in courses for a subset of learners.

Latest edX outages

Login with Facebook Unavailable - about 1 month ago
Fulfillment Delays - about 1 month ago
Course Access Issues - about 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3249 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime