Outage in edX

Inconsistent check-out and course experience

Resolved Minor
September 12, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

IsDown continuously monitors the edX status page and multiple sources to provide up-to-date information. Check back with us for the latest edX uptime status.

Outage Details

We are investigating an issue that may impact the purchasing experience and interrupt learning in courses for a subset of learners.
Components affected
edX Checkout edX Student Courseware
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 08:08PM

Student courseware and the checkout (purchase) experience have continued to maintain normal performance, so this issue is now resolved.

MONITORING 3 months ago - at 09/12/2024 05:05PM

Student courseware and the checkout (purchase) experience have both returned to normal performance. We are continuing to monitor the situation to ensure no further performance issues.

IDENTIFIED 3 months ago - at 09/12/2024 04:34PM

We have identified the issue and have begun to address it. The purchase (checkout) experience has returned to normal performance.

INVESTIGATING 3 months ago - at 09/12/2024 04:26PM

We are investigating an issue that may impact the purchasing experience and interrupt learning in courses for a subset of learners.

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