Outage in edX

Issue with Proctoring Experience with Proctortrack

Resolved Minor
December 17, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with the proctoring experience via Proctortrack.
Components affected
edX Student Courseware
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/17/2024 08:47PM

This incident has been resolved.

MONITORING 11 months ago - at 12/17/2024 08:14PM

Fix is in production and in the process of verifying.

MONITORING 11 months ago - at 12/17/2024 07:37PM

A fix has been verified in Stage and is being deployed to Production.

IDENTIFIED 11 months ago - at 12/17/2024 06:56PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 12/17/2024 06:52PM

We are currently investigating an issue with the proctoring experience via Proctortrack.

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