Outage in edX

Login with Facebook Unavailable

Resolved Minor
September 20, 2024 - Started 3 months ago - Lasted 12 days
Official incident page

IsDown continuously monitors the edX status page and multiple sources to provide up-to-date information. Check back with us for the latest edX uptime status.

Outage Details

Login via Facebook is currently unavailable across web and mobile apps limiting the ability to login to edx.org applications for users of Facebook login.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/02/2024 08:18PM

Login via Facebook is now available.

IDENTIFIED 3 months ago - at 09/20/2024 08:19PM

We are working with Meta to restore the availability of the Login with Facebook feature. The final resolution of this issue may take a few days to deploy. Learners and Educators who use Facebook to login can use the "Forgot Password" link on the login screen to setup a password and login with the email address that is associated with the account.

IDENTIFIED 3 months ago - at 09/20/2024 03:35PM

We have identified the issue with login via Facebook and our teams are working towards a solution. The solution may take time to roll out as it requires interaction and coordination with teams at Meta, the company that makes Facebook.

INVESTIGATING 3 months ago - at 09/20/2024 02:01PM

Login via Facebook is currently unavailable across web and mobile apps limiting the ability to login to edx.org applications for users of Facebook login.

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