Outage in edX

Login with Facebook Unavailable

Resolved Minor
September 20, 2024 - Started about 1 year ago - Lasted 12 days
Official incident page

Incident Report

Login via Facebook is currently unavailable across web and mobile apps limiting the ability to login to edx.org applications for users of Facebook login.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/02/2024 08:18PM

Login via Facebook is now available.

IDENTIFIED about 1 year ago - at 09/20/2024 08:19PM

We are working with Meta to restore the availability of the Login with Facebook feature. The final resolution of this issue may take a few days to deploy. Learners and Educators who use Facebook to login can use the "Forgot Password" link on the login screen to setup a password and login with the email address that is associated with the account.

IDENTIFIED about 1 year ago - at 09/20/2024 03:35PM

We have identified the issue with login via Facebook and our teams are working towards a solution. The solution may take time to roll out as it requires interaction and coordination with teams at Meta, the company that makes Facebook.

INVESTIGATING about 1 year ago - at 09/20/2024 02:01PM

Login via Facebook is currently unavailable across web and mobile apps limiting the ability to login to edx.org applications for users of Facebook login.

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