Outage in edX

Intermittent disruption to discovery site

Resolved Major
October 24, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

IsDown continuously monitors the edX status page and multiple sources to provide up-to-date information. Check back with us for the latest edX uptime status.

Outage Details

We are investigating an issue that is preventing users from accessing parts of the site that relate to learning about and enrolling in courses. Our engineering team is working to restore continuity.
Components affected
edX Homepage
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 02:24AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/25/2024 12:26AM

We believe that this issue was a result of an outage from one of our third-party cloud service providers and the affected navigation and content is now functioning as expected. Our team will continue to monitor performance.

INVESTIGATING about 2 months ago - at 10/24/2024 11:15PM

Our engineers are continuing to investigate the issue. Learners attempting to login to the site to work on coursework can do so directly from: https://authn.edx.org/

INVESTIGATING about 2 months ago - at 10/24/2024 10:01PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/24/2024 10:00PM

We are investigating an issue that is preventing users from accessing parts of the site that relate to learning about and enrolling in courses. Our engineering team is working to restore continuity.

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