Outage in Egnyte
Intermittent issues in SFTP (European region)
Resolved MajorIncident Report
Summary AI Generated
Egnyte's SFTP service in the European region experienced intermittent issues for approximately 50 minutes. The FTP/SFTP component was affected, disrupting file transfer operations for users in the region. A fix was implemented and confirmed resolved, with full service restored.
We are currently investigating issues with our SFTP service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte FTP/SFTPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 07/18/2026 09:31AM
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
MONITORING
about 2 hours ago - at 07/18/2026 09:21AM
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
INVESTIGATING
about 2 hours ago - at 07/18/2026 08:44AM
We are currently investigating issues with our SFTP service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
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