Outage in EIDO Healthcare

Issues with Arabic fonts for Educational PDFs for Digital customers

Resolved Minor
March 03, 2023 - Started almost 2 years ago - Lasted about 10 hours

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Outage Details

We have identified the issue and are working on a resolution, as a temporary workaround Digital customers requiring Arabic translations of subscribed documents can find them in the [Inform PDF Download Centre](https://inform.eidosystems.com).
Components affected
EIDO Healthcare London EIDO Healthcare India EIDO Healthcare Australia
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 03/03/2023 01:39PM

We have identified the issue and are working on a resolution, as a temporary workaround Digital customers requiring Arabic translations of subscribed documents can find them in the [Inform PDF Download Centre](https://inform.eidosystems.com).

INVESTIGATING almost 2 years ago - at 03/03/2023 12:55PM

We are currently investigating this incident.

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