Outage in EIDO Healthcare

Document downloads failing in Download Centre

Resolved Minor
February 15, 2024 - Started 11 months ago - Lasted about 1 hour

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Outage Details

We are currently investigating this incident.
Components affected
EIDO Healthcare London
Latest Updates ( sorted recent to last )
INVESTIGATING 11 months ago - at 02/15/2024 10:23AM

We are currently investigating this incident.

IDENTIFIED 11 months ago - at 02/15/2024 10:28AM

We've identified the issue as a bad database copy and are restoring a known-working image.

MONITORING 11 months ago - at 02/15/2024 10:51AM

We've deployed a fix and are monitoring the result

Latest EIDO Healthcare outages

Some PDF downloads are failing in the Download Centre - 3 months ago
Custom procedures showing as non-consentable - almost 1 year ago
Document downloads failing - over 1 year ago
Document downloads failing - over 1 year ago
Download Centre is unavailable - over 1 year ago

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