Outage in EIDO Healthcare

Issue with compound workflow consent completion

Resolved Minor
July 26, 2023 - Started over 1 year ago - Lasted about 7 hours

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Outage Details

We've identified the issue and the patch will be deployed in the maintenance window this evening.
Components affected
EIDO Healthcare London EIDO Healthcare India EIDO Healthcare Australia
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 07/26/2023 01:48PM

We've identified the issue and the patch will be deployed in the maintenance window this evening.

INVESTIGATING over 1 year ago - at 07/26/2023 10:46AM

It is currently not possible to complete a compound workflow. Confirmation of consent cannot be taken. The team are investigating and we will post a resolution time once known.

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