Outage in EIDO Healthcare

Major outage at Cloudflare causing service disruption

Resolved Major

November 18, 2025 - Started 2 months ago - Lasted about 1 hour

Incident Report

This incident is ongoing.

Components affected

EIDO Healthcare EIDO Corporate Website EIDO Healthcare London EIDO Healthcare India EIDO Healthcare Australia

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Latest Updates ( sorted recent to last )

INVESTIGATING 2 months ago - at 11/18/2025 11:45AM

This incident is ongoing.

MONITORING 2 months ago - at 11/18/2025 12:10PM

Service appears to be returning to normal, although the incident on Cloudflare's status page is still showing as under investigation: u003chttps://www.cloudflarestatus.com/incidents/8gmgl950y3h7u003e

Latest EIDO Healthcare outages

Major outage with the download centre - about 2 months ago

Email to patient feature fails when attaching multiple PDF documents - 5 months ago

Missing laterality option for some lateral procedures - 6 months ago

Inform PDF Download Centre is down - 6 months ago

Some consent forms may display non-English content for some customers - 7 months ago

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