Outage in Ekata

Elevated Merchant Onboarding API Errors

Resolved Major
November 25, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues with our Merchant Onboarding API. Our engineering and operations teams are working hard to resolve the issue as soon as possible.

Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.
Components affected
Ekata API - Merchant Onboarding
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/25/2022 11:02PM

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

INVESTIGATING about 2 years ago - at 11/25/2022 09:31PM

We are currently investigating issues with our Merchant Onboarding API. Our engineering and operations teams are working hard to resolve the issue as soon as possible.

Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

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