Outage in Ekata

Elevated Identity Check Errors

Resolved Major
November 25, 2022 - Started about 2 years ago - Lasted 25 minutes
Official incident page

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Outage Details

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible.

Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.
Components affected
Ekata API - Identity Check
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/25/2022 11:25PM

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

INVESTIGATING about 2 years ago - at 11/25/2022 11:03PM

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible.

Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

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